Shipping policy
At The Aadya Collective, we take great care in packaging and delivering every saree to ensure it reaches you in perfect condition.
We currently offer domestic shipping across India and international shipping to select destinations.
1. Domestic Shipping (Within India)
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Orders placed on our website are generally dispatched within 2–3 business days from the date of order confirmation.
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Once dispatched, orders are expected to reach customers within 7 business days from the date of shipping.
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Delivery timelines may vary depending on the destination, courier partner, weather conditions or unforeseen logistical circumstances.
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Once your order is shipped, tracking details will be shared with you, wherever available.
2. International Shipping
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We offer international shipping to select countries.
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International shipping charges are additional and calculated based on actual shipping costs, depending on the destination, package weight and applicable courier charges.
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Any applicable customs duties, import taxes or other charges levied by the destination country will be borne by the customer.
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International delivery timelines may vary depending on the destination country, customs clearance and courier partner.
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International orders will be dispatched once the shipping charges have been confirmed and received.
3. Shipping & Delivery Delays
While we strive to ensure timely delivery, The Aadya Collective will not be responsible for delays caused by circumstances beyond our control, including courier disruptions, adverse weather conditions, customs clearance or other logistical challenges.
We will do our best to assist you in tracking and resolving any delivery-related concerns.
4. Incorrect Shipping Details
Customers are requested to provide accurate shipping addresses, contact numbers and other necessary delivery information while placing an order.
The Aadya Collective will not be responsible for delivery delays or failed deliveries arising from incorrect or incomplete information provided by the customer.
5. Need Assistance?
For any shipping or delivery-related queries, please get in touch with us on theaadyacollective@gmail.com
Thank you for choosing The Aadya Collective. We look forward to bringing the beauty of Indian handloom right to your doorstep!
The Aadya Collective